Il est possible d'ajuster l'Oreiller Mousse Mémoire Polysleep de 2" à 9" de hauteur en fonction de vos préférences.

The foam of our Polysleep Pillows are handcrafted in Montreal. Our suppliers have been carefully chosen for their knowledge and expertise, but also for their commitment to sustainable development. Our mattresses are made in Canada, our memory foam pillows are made in Canada, even our boxes are made in Canada (from recycled materials)! In addition, no mattresses are destroyed, they benefit people in need or are fully recycled in the event of a return. The cover of our Pillow are made in China.

We offer free shipping and free returns in Canada. For the Northwest Territories, Yukon, and Nunavut, please note that there will be an added charge for shipping.

We do our best to follow these estimated time of deliveries:
Province of Quebec : approximately 3 business days.
East Cost : 3 to 5 business days.
West coast : 5 to 7 business days.

If your product has not arrived, do not loose sleep for this. These are approximative number of days and our customer support will happily help you with any concerns you may have.

Box dimensions - 20" x 9" x 9" & Bundle up to 40" x 18" x 18"
Box weight - 5 to 12 lbs

Our memory foam pillows are shipped via UPS Standard directly from our warehouse to your door. By doing this we cut out 3rd party distribution methods, lowering our carbon footprint.

Whenever the option is available, we try to use more ecological ways to deliver your products, such as bike courier or electric vehicles.

Though we try our hardest, we are not responsible for a late package. Once our transporters have picked up the box, the responsibility is in their hands. We are not responsible for the delivery date, delays in the delivery, etc. In case of issues with delivery ( Ex: You received a delivery notification, but no package was at your door), you have up to 48 hours after the delivery notification to inform us. After 48h, you must contact the transporter directly. For more information or questions, please get in touch with our customer service.

Our 4 layers of foams are certified by the CertiPUR-US® program, meaning they are made without ozone depleting chemicals and regulated by the Consumer Product Safety Commision Low VOC (Volatile Organic Compound) emission for indoor air quality (less than 0.5 parts per million).

If for any reason you are not satisfied with your pillow, you may return it for a full refund within this 30 night period by contacting a member of the Polysleep team at support@polysleep.com. We will help you coordinate the return of your pillow!

We work hard to limit our environmental impact, including reducing our carbon footprint.

Every day, we work with our customers to ensure that they have the best possible idea of our products: an approach that allows us to limit the number of returns to 1 per household.
Therefore, we ask our customers to consider this factor before making a return, in order to participate with us in this more responsible approach.

Though we try our hardest, we are not responsible for a late package. Once our transporters have picked up the box, the responsibility is in their hands. We are not responsible for the delivery date, delays in the delivery, etc. In case of issues with delivery ( Ex: You received a delivery notification, but no package was at your door), you have up to 48 hours after the delivery notification to inform us. After 48h, you must contact the transporter directly. For more information or questions, please get in touch with our customer service.